Gamstop Online records 9.5% increase of registrants as it approaches sixth year
1st February 2024
Over 92,000 people registered with Gamstop Online in 2023, the highest yearly figure since the start of the scheme and an increase of 9.5% from 2022.
From its launch in April 2018 to the end of December 2023, 433,357 people have registered with GAMSTOP to self-exclude from online gambling. The majority of Gamstop registrants (55%) chose to exclude themselves for five years, the maximum period available.
Registrations from teenagers and young adults have continued to rise – the 16-24 age group made up around 21% of the registrants between July and December 2023, up from 17% during the same period in 2022.
Fiona Palmer, CEO of Gamstop Group, said:
“We are continuing to see a year-on-year increase in the number of registrants, which shows the importance of self-exclusion for anyone struggling with their gambling, alongside other blocking tools and support. We want to continue raising awareness of GAMSTOP to anyone who might benefit from self-exclusion and to the friends and families of anyone affected by gambling. The prevalence of young adults among GAMSTOP’s registrants shows the importance of educating younger consumers and we will continue our outreach to this age group in 2024, working collaboratively with like-minded organisations and harnessing the support of our football club partners”.
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